Careers - Available Positions

About us

Join a well-known and respected niche product design and manufacturing company of professional Catering & Bar equipment . www.mitchellcooper.co.uk Become part of an exciting and creative business with a heritage that spans over 140 years. Best known for the iconic Bonzer® Can Opener, Bonzer® Barware and Bonzer® Dispensing ranges.

Export Sales Admin & Shipping Co-ordinator

ROLE:

• Sales Support, processing Export orders on Dynamics Navision 2016 ensuring customer booking details are correct
• Obtain shipping quotes from forwarders for Export Customers
• Booking on Export shipments on Courier portals (FedEx, TNT, DPD) and raising required paperwork
• Ensure that all Collection consignments are conforming to correct information/documentation
• Keep up-to-date with all Government Regulations / Chamber of Commerce
• Effective monitoring to ensure deliveries are completed within the agreed timelines
• Pro-active problem solving with customers and colleagues when issues arise
• Provision of PODs to meet customer requirements where necessary.
• Provide KPI and reports both externally and internally where required
• Resolve Credit Management Queries where necessary
• To be able to provide cover within the Customer Service Team & support other members where needed
• General Day to Day administrative duties

Key skills & experience

• Must have excellent customer service and possess some freight forwarding experience, logistics etc
• Organised, ability to follow instructions and work on their own initiative.
• Excellent relationship building and communication skills
• Team worker / methodical but adaptable to business needs / able to effectively communicate with many different types of people

Job Types: Full-time, Permanent