Company Mission Statement
By utilizing our brand and design skills we will create high quality innovative products and services to provide value and make a difference for our customers. We will achieve this by always being a professional’s choice through:
- understanding our customer need and desires
- increasing our customer service through, accessibility, flexibility and reliability and
- create an outstanding working environment.
- People: Be a great place to work where people are inspired to be the best they can be
- Portfolio: Quality products that anticipate and satisfy people’s desires and needs.
- Partners: Nurture a winning network of customers and suppliers, together we create mutual, value.
- Profit: Maximize long-term return ensuring the business is financially strong
- Productivity: Be a highly effective, lean and fast-moving organization.
Mitchell & Cooper is dedicated to providing innovative and practical products that make professional users lives easier and more efficient. Whether we design, manufacture or distribute; the product must adhere to our design and quality criteria. Strong, Dependable and Reliable.
Our objective is provide foodservice professionals with quality products that perform beyond expectation.
We have always had a passion for good design, design that stands the test of time and has longevity. This philosophy and level of detail have always been an important factor and at the heart of everything we do since Alfred Mitchell & Arthur Cooper started as silversmiths and engravers in 1879 in East London. To this day Mitchell & Cooper remains a family-owned business that stays true to the high standards that began with its founders.
What we do
Design, Manufacture, Supply...
Since the 1920's our speciality has been in the design and manufacture of professional light catering equipment products for food preparation, serving and portion control, barware and foodservice shopfitting products such as cup and lid dispensers for coffee shops and quick service restaurants.
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How it all started...
138 years on from starting as Silversmiths and Engravers in East London, today's Mitchell & Cooper's values for quality and innovation still remain core to the business.Evolving continuously to become a leading manufacturer of can openers, food portioners, spirit dispensers, bar accessories and cup dispensers, carrying the renowned "Bonzer" trademark.
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Making a mark...
We look to discover what makes the brand authentic and stand apart. We then work to amplify personality by creating custom designs that are created specifically for the brand using either our own Bonzer products or sourced items from across the globe.
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The quality of the products we produce or supply is of the upmost importance to us. We are dedicated to providing reliable products that perform as expected. The same applies to the service we deliver to our customers. Quality is at the heart of M&C's processes along with maxime safety requirements. The company has just one goal and that is customer satisfaction. ISO9000 compliant since 1993, currently BS EN ISO9001:2015.
Our customers have high standards and expectations when it comes to Ethics and we need to ensure we meet those expectations. We are members of Sedex, Sedex is a global not-for-profit membership organisation which is the world’s largest collaborative platform for sharing responsible sourcing data on supply chains. We regularly visit our Suppliers and conduct Site Inspections & Audits to ensure their compliance to our standards.
The management of Mitchell & Cooper Ltd operates an integrated environmental, health and safety management system, which is geared towards the identification and control of key processes in our organisation. It is also our intention to encompass environmental, health & safety best practice into our business activities and decisions.